Service & Support: Europe
Suntech is proud to offer high quality service and support to our customers. If you do not find answers to your questions below, please contact us directly.
Frequently Asked Questions (click to expand)
- How can I buy Suntech modules?
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Suntech operates through its dedicated business partners in Europe. If you are interested in large projects, please contact one of our project partners. For small and mid-sized installations, please contact our distribution partners. To view the list of local, authorized Suntech Partners, click here.
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- Where can I find datasheets, warranties, installation guides, and product certifications?
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Visit our download center to find product datasheets and other documentation.
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- What is the 2013 Suntech warranty term?
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For 2013, Suntech warrants workmanship for 10 years and linear power output for 25 years. For warranty service, please contact your system installer.
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- Does Suntech install solar electric systems?
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No. In Europe, Suntech sells solar modules to distribution partners, who in turn work with local installers to bring solar to homeowners, farmers, and other building owners. Click here to view our list of European distributors.
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- Who do I contact for module replacements?
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Contact your system installer for module replacements.
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SUNTECH CUSTOMER SERVICE
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Suntech Germany |
Arnulfstr. 37 |
Tel: + 49 (0) 89 5445999-0 |
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Suntech France |
55 rue Blaise Pascal |
Tel: +33 4 76 44 62 75 |
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Suntech Italy |
Viale Colleoni 25 - Palazzo Pegaso |
Tel: + 39 039 9633000 |
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Suntech Spain |
Edificio Cuzco IV |
Tel:+ 34 91 749 8065 |
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Other European Countries |
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Suntech Europe |
Mühlentalstrasse 36 |
Tel: + 41 (0) 52 6320090 |
